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Exchange Policy

Thanks for shopping at vickimorav.com

Email: gallerieaesthetique@gmail.com

Phone: (212) 744-4753

We would be more than happy to assist with an exchange. You MUST call or email us for an approval prior to exchanging an item. We only allow exchanges on items sent by mistake on our end. We also take responsibility for shipping and return label for returning the wrong item.We are accepting an exchange within 15 days of your purchase. To be eligible for an exchange, your item must be unused, unopened and in the same condition that you received it and in the original packaging. Please don’t forget to include the receipt or proof of purchase.

Should there be  a need for a refund: Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping: We do not provide return labels. Customer is responsible for return shipping cost.

 

Return Address:

Vicki Morav

762 Madison Ave, 4th FL

New York, NY 10065

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